What our Privacy Policy Covers
This Privacy Policy covers any personal information that online-perfume-shop.com obtains from you when you use services on our site. By using this site, you agree to the terms of our policy. By using this site, you agree to the terms of our policy. What Personal Information is collected Depending on how you use online-perfume-shop.com, we may ask you to share some personal information with us. Whether you choose to share information with us is completely up to you but keep in mind that if you withhold information, you may not be able to use some of our services. This Privacy Policy covers any personal information that online-perfume-shop.com obtains from you when you use services on our site.
When Personal Information is collected
When making a purchase. When you buy something on Online-perfume-shop.com, you will be asked to supply your name, billing address, phone number, e-mail address and credit card information.
By making a purchase you automatically become a registered user of Online-perfume-shop.com and you may choose your own password.
Your personal information will be kept in our secured system.
Use of your E-mail address and other confidential information
We use e-mail addresses to send out confirmations of orders and delivery information relating to your order. We do not use your email address to send 'spam', or other unsolicited messages or advertisements. Furthermore, we do not share, sell, rent or otherwise make available your email address and personal information to anyone, individual or company.
Personal information will only be disclosed if required by law.
Questions about this policy
If you have any questions about this Privacy Policy, or the content or practices of our website, you can contact us at: sale@online-perfume-shop.com
Terms and Conditions
We value you as a customer, and it is important to us that you are completely satisfied with each purchase. For that reason, we ask that upon receipt of shipment you carefully inspect all merchandise for damage so that we can take immediate action if it becomes necessary. Online-perfumes-shop has a 7 day from date of purchase return policy.
If you find that any portion of your purchase has been damaged in shipment….
Please notify us by contact form within 48 hours of receipt. This is very important! We will begin the process to have the merchandise returned within 5 days of notification. Please take precautions against additional damage to the merchandise you are returning. See condition of returns below.
If you find that you are not satisfied with your purchase....
If the return was not due to an error of ours (i.e. - you ordered it and then decide that you don't want it), you may return it and we will gladly refund you. A standard handling fee of 10$ shall be levied against goods returned that are found not to be faulty.
If the contents of the package is not what you ordered...
If the return was due to an error of ours (i.e. - we accidentally sent the wrong merchandise), please accept our apologies. We will accept full responsibility for re-shipping the right product to you. Just follow the directions for returning the product. See condition of returns below.
Condition of Returns
Please notify us by contact form and let us know you wish to return part or all of your purchase. Explain the cause of the return. Be sure to include your name, address, phone number and transaction ID number,
For undamaged items, they must be in the original box with all original packing materials, and any other materials that came with the item. The product must be received in MINT RESTOCKABLE CONDITION. We reserve the right to apply up to our replacement cost of the item if it is returned damaged as a result of improper packing. Please Pack Properly!
For damaged items being returned, the packing policy above applies to prevent further damage.
When shipping the incorrect merchandise back to us, please use Standard Flat Rate Shipping Service or Registered Mail. Please include note in the parcel explaining the cause of the return and detailing your name, address, telephone number and transaction ID number.
Please feel free contact form if you have any questions concerning the return.
Credit
Upon receipt and inspection of the returned merchandise, your PayPal account or Credit Card will be credited appropriately and you will receive email confirmation of the transaction.
|
How to Shop at Our Online Store |
|
Shopping online with us isa lot like shopping at a retail store you browse our catalogue of products for the items you'dlike, put them in a shopping basket, and complete your purchase at the check-outarea. The only difference is, we're open 24 hours a day - seven days a week,...and you don't have to put on shoes and leave the comfort of your home to shop!
So read on and find out how you can enjoy the shopping experience with Our Online Store. |
| Step 1. Make Your Product Selections |
|
The first thing to do is browse our shop for the items you'd like. As you browse you'll see 'Add/Buy' link. Once you've found the first product you'd like, simply add it to your online shopping basket by clicking on the 'Add/Buy' link.
Just like in a retail store, the shopping basket is a holding place for your items until you are ready to purchase them. You can view thecontents of your basket at any time by clicking on the 'View Basket' link on yourshopping page. And, just like a retail store, you can always remove items from your basket and put them back on the shelves. |
| Step 2. Proceed to the Check Out |
|
Once you've decided upon your selection and checked your basket, you proceed to the Ordering Stage by clicking "Check Out". At this point you must decide whether you want to register with us or just place your order without registration. Registration means that you don't need to complete your details again if you order from us in the future. This action takes you to page where we need some extra details to complete the order.You enter your personal information, your name and address so we know where to send the goods. |
| Step 3. Submit your Order |
|
At this point you must decide upon the payment method. You can pay online by your credit card via 2Checkout or by PayPal.
We appreciate that ordering online the first time can be a little confusing so if you have any problems or are unsure of any aspects of the ordering process please contact us and we'll try to help you out. |
| 
